Using your online account
Did you know that you can manage your account online and resolve common issues quickly?
New to your npower online account?
Activate your account now - it's easy and only takes a couple of minutes。 All you need is your account number。 You’ll find it on your bill, or in emails and letters we’ve sent you。
Can't find your answer online?
To get you to the right person faster, please have your account number handy when you contact us.
Sorry, live chat is currently unavailable
Live chat available